Cheap AliExpress headset cuts out after a few miniutes
Quote from Hooter on 10.03.2024, 04:35Hi Guido
I love using Scenic, thankyou for enhancing my motorcycle rides.
I have just purchased a cheap Bluetooth motorcycle helmet headset from aliexpress which uses Bluetooth Version: Bluetooth 5.0. I have noticed that after about 5 mins turn by turn navigation seems to stop receiving voice commands. I assumed it was a case of ”you get what you pay for”. Today I used the headset with waze for 5 hours and the headset worked perfectly and also streamed music without any issue. Is there a bug in the current Scenic IOS app that you are aware of as I have tried various voices, and the issue persists. The screen is active and I continue to get turn by turn directions but without any audio.
Kind regards
Dave
Hi Guido
I love using Scenic, thankyou for enhancing my motorcycle rides.
I have just purchased a cheap Bluetooth motorcycle helmet headset from aliexpress which uses Bluetooth Version: Bluetooth 5.0. I have noticed that after about 5 mins turn by turn navigation seems to stop receiving voice commands. I assumed it was a case of ”you get what you pay for”. Today I used the headset with waze for 5 hours and the headset worked perfectly and also streamed music without any issue. Is there a bug in the current Scenic IOS app that you are aware of as I have tried various voices, and the issue persists. The screen is active and I continue to get turn by turn directions but without any audio.
Kind regards
Dave
Quote from Karlchen on 10.03.2024, 05:36Hello,
Last week Sunday I drove about 122 km with the current Scenic version.
The whole time I was connected to my Sena Heatset without any problems,Best regards
Markus
Hello,
Last week Sunday I drove about 122 km with the current Scenic version.
The whole time I was connected to my Sena Heatset without any problems,
Best regards
Markus
Quote from Guido on 10.03.2024, 07:44@hooter
Could you have a look here: https://scenic.app/help/low-voice-volume/
Basically there are two setting that can cause this. Voice Mode and Voice Volume. Try a different combination next time you use the headset.
Let me know how it goes?
Cheers,
Guido
Could you have a look here: https://scenic.app/help/low-voice-volume/
Basically there are two setting that can cause this. Voice Mode and Voice Volume. Try a different combination next time you use the headset.
Let me know how it goes?
Cheers,
Guido
Quote from Tokoloshe on 12.03.2024, 14:47I have exactly the same problem - after 5-10 minutes of navigating the voice guidance stops. Have to stop and reboot the app after which guidance continued. I’m using cheap Bluetooth set as well but never had this problem bofore.
I noticed it started after latest update.
I have exactly the same problem - after 5-10 minutes of navigating the voice guidance stops. Have to stop and reboot the app after which guidance continued. I’m using cheap Bluetooth set as well but never had this problem bofore.
I noticed it started after latest update.
Quote from Guido on 12.03.2024, 14:49I’m working on a fix.
Meanwhile, a reboot is not necessary. Long pressing on the voice mode button while navigating also resets the voice instructions.
Here’s a help article: https://scenic.app/help/low-voice-volume/
I’m working on a fix.
Meanwhile, a reboot is not necessary. Long pressing on the voice mode button while navigating also resets the voice instructions.
Here’s a help article: https://scenic.app/help/low-voice-volume/
Quote from Hooter on 15.03.2024, 18:38Hi @guidomm
Sorry for the delay in replying, I will be riding on Sunday so will test out version 3.55 and also play with the settings you mentioned.
Regards
Dave
Hi @guidomm
Sorry for the delay in replying, I will be riding on Sunday so will test out version 3.55 and also play with the settings you mentioned.
Regards
Dave
Quote from Hooter on 26.03.2024, 04:05Hi @guidomm
A quick message to confirm that i tested version 3.55 and audio worked fine for the duration of my 2 hour ride.
Im not sure if it was due to changes you did or me changing settings as per help article: https://scenic.app/help/low-voice-volume/
Kind regards
Dave
Hi @guidomm
A quick message to confirm that i tested version 3.55 and audio worked fine for the duration of my 2 hour ride.
Im not sure if it was due to changes you did or me changing settings as per help article: https://scenic.app/help/low-voice-volume/
Kind regards
Dave
Quote from Hooter on 01.04.2024, 03:56Hi @guidomm
Scenic 3.56
Sorry to say but i did another 4 hour ride this weekend and again my cheap bluethooth headset would cut out after a few minites, i was not listening to streaming music. If I restarted the the headset I would get a number of instructions which seemed to have been backed up as they were for turns I had already completed. Then after a few minuites audio would stop again. I couldnt navigate the menus whilst on the go as my gloves do not work with my touch screen so couldnt change the Audio from Play as Audio / Play as Voice (what every this actually does) .
Is there a fundimental issue with the bluetooth audio engine which needs reworking from scratch rather than adding fixs? I can use Waze, Apple Maps and Google Maps with this cheap bluetooth headset and audio works fine and even whilst streaming Spotify.
I understand there are users of expensive comms systems which dont experience the same issues and thats great for them so im not expecting them to reply to this post. 🙂
Kind regards
Dave
Hi @guidomm
Scenic 3.56
Sorry to say but i did another 4 hour ride this weekend and again my cheap bluethooth headset would cut out after a few minites, i was not listening to streaming music. If I restarted the the headset I would get a number of instructions which seemed to have been backed up as they were for turns I had already completed. Then after a few minuites audio would stop again. I couldnt navigate the menus whilst on the go as my gloves do not work with my touch screen so couldnt change the Audio from Play as Audio / Play as Voice (what every this actually does) .
Is there a fundimental issue with the bluetooth audio engine which needs reworking from scratch rather than adding fixs? I can use Waze, Apple Maps and Google Maps with this cheap bluetooth headset and audio works fine and even whilst streaming Spotify.
I understand there are users of expensive comms systems which dont experience the same issues and thats great for them so im not expecting them to reply to this post. 🙂
Kind regards
Dave
Quote from Guido on 01.04.2024, 18:53Hi Dave,
v3.57 was released this morning. I really hope this fixes it. The problem with this bug, is that I can't reproduce it, and only a subset of users is impacted by it. So, I sort of have to "try" something and see if it works.
I hope that v3.57 fixes it for you now too.
To update... go to the App Store (if your app did not already automatically update): https://apps.apple.com/app/id1089668246
Best regards,
Guido
Hi Dave,
v3.57 was released this morning. I really hope this fixes it. The problem with this bug, is that I can't reproduce it, and only a subset of users is impacted by it. So, I sort of have to "try" something and see if it works.
I hope that v3.57 fixes it for you now too.
To update... go to the App Store (if your app did not already automatically update): https://apps.apple.com/app/id1089668246
Best regards,
Guido
