Why is my account banned?

#1 · 03.09.2026, 05:53

Hi,

since some time my account (massi) is banned, why?

I created this account to have the possibility to ask. I wrote Mails to Guido about this, never answered.

Regards

massi

#2 · 03.09.2026, 06:21

Hi Marc-Anton,

I unbanned your account @massi. The forum has a spam filter and sometimes it’s too enthusiastic and bans users that are not spamming. I wasn’t aware that happened. I never received your emails about this though, so that’s a bit strange. Anyway, you are unbanned now and should be able to use your original account again.

Best regards,

Guido

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

#3 · 03.09.2026, 06:25

Seems to work again.:-)

Thank you Guido!

I never received your emails about this though, so that’s a bit strange

I wrote to ******** maybe this was the wrong address.

Regards

Marc-Antón

#4 · 03.09.2026, 09:57

That's the correct address. Maybe it was blocked or ended up in spam. Not sure. Email providers and their spam filters can act up sometimes.
(b.t.w. I removed my email in your message because bots can pick it up if it's in plain text).
If anyone wants to contact me through email, use the "Email Me" button at the bottom of https://scenic.app/help

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️