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Synch between ipad & iphone

Hi, just planning a multi day trip. Plan on ipad but ride on iphone. Iphone isn't synching from ipad. Can you assist please?

 

Brgds

Greg

Sometimes it takes a short while. Depending on internet connection. Have been struggling in the Alps etc - took some time - maybe 15 minutes. But at home nearly immediately.

Close your app (maybe not neccesary but I do) on the unit you plan when planning is done and saved. Open or re-open the app on the unit where you want it. Opening/re-opening syncronize your unit with other units where routes has been saved.

Hi John, thanks for the reply. I solved it in the end by making a minor change on the ipad (planning) and then logging out on both devices. Worked fine but downside is I lost the downloaded maps on both devices. Happily, not departing until tomorrow so time to sort it out. I was introducing a friend to the app at the time so a bit embarrasing!  Brgds Greg

Good thing you sorted it out!

As you know, when demonstrating, things frequently go wrong…

I only plan on my iPadPro and only Navigate on my iPhone. The best way to force a Sync is to have the My Routs/My Locations window open and then swipe-down on the window so you get the little spinner at the top - indicating an Refresh Action. I do this on both devices and have not needed to close and reopen the App.

Something seriously wrong if you lost Map data just by closing the App's. You might want to check in with Guido on that one.

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