Sena 20s evo low volume and misdirects
Quote from brandyman on 19.06.2024, 10:42Have two evo 20s intercoms and currently experiencing two annoying problems which did not exist until recently.
1. Intercom works fine between rider and passenger. However voice directions from Scenic very low and cannot make them out. Have Voice Output in Sounds & Haptics set to Device Default. Have tried Force To Device Speaker still same. If I try As Phone Call (HFP) volume from Scenic is now fine but intercom between rider and passenger ceases to work. I have checked volume setting in iphone settings and Scenic and all seems correct. As I said this worked fine until recently.
2. Set a route and Scenic is not responding accurately. Set a simple route today which I know without sat nav and at the first roundabout it instructed me to take first of two exits which was clearly wrong. Was also out yesterday on some unfamiliar routes and it was doing same. For example came to roundabout and instructed to take third exit instead of correct second exit. I backtracked to roadabout to check that I had not missed an exit but no the exit I should have been instructed to take was indeed the second. When Scenic does take me of track it seems to get confused sending me left or right into housing estates with no instruction to backtrack. As an example to misdirects at roundabouts. Attached is part of route familiar to me which I set today. The red circle represents a major three way roundabout in Newquay, Cornwall. When approaching from the South the instruction should have clearly been to take the second exit. Instead it instructed to take the first exit
which I ignored. It was only as I approached the second roundabout circled in yellow that Scenic corrected itself.
Have two evo 20s intercoms and currently experiencing two annoying problems which did not exist until recently.
1. Intercom works fine between rider and passenger. However voice directions from Scenic very low and cannot make them out. Have Voice Output in Sounds & Haptics set to Device Default. Have tried Force To Device Speaker still same. If I try As Phone Call (HFP) volume from Scenic is now fine but intercom between rider and passenger ceases to work. I have checked volume setting in iphone settings and Scenic and all seems correct. As I said this worked fine until recently.
2. Set a route and Scenic is not responding accurately. Set a simple route today which I know without sat nav and at the first roundabout it instructed me to take first of two exits which was clearly wrong. Was also out yesterday on some unfamiliar routes and it was doing same. For example came to roundabout and instructed to take third exit instead of correct second exit. I backtracked to roadabout to check that I had not missed an exit but no the exit I should have been instructed to take was indeed the second. When Scenic does take me of track it seems to get confused sending me left or right into housing estates with no instruction to backtrack. As an example to misdirects at roundabouts. Attached is part of route familiar to me which I set today. The red circle represents a major three way roundabout in Newquay, Cornwall. When approaching from the South the instruction should have clearly been to take the second exit. Instead it instructed to take the first exit
which I ignored. It was only as I approached the second roundabout circled in yellow that Scenic corrected itself.
Quote from Guido on 19.06.2024, 11:30For the sound volume problem, try changing the voice mode. You can not find this is Settings. Here's a help article: https://scenic.app/help/low-voice-volume/
I'll have to dig deeper into the 2nd problem. This sounds like a bug in the routing engine or the map itself. This comes from a 3rd party provider, so I'll need to check exactly what's happening and enter a ticket for this. You are not the first one mentioning this. It seems in the UK some roundabout are configured wrong. My guess is that it has something to do with UK driving on the left side of the road, but not sure about that. I'll dig into it.
For the sound volume problem, try changing the voice mode. You can not find this is Settings. Here's a help article: https://scenic.app/help/low-voice-volume/
I'll have to dig deeper into the 2nd problem. This sounds like a bug in the routing engine or the map itself. This comes from a 3rd party provider, so I'll need to check exactly what's happening and enter a ticket for this. You are not the first one mentioning this. It seems in the UK some roundabout are configured wrong. My guess is that it has something to do with UK driving on the left side of the road, but not sure about that. I'll dig into it.
Quote from mcouture on 19.06.2024, 19:55I have the Sena 20s EVO and do not have volume problems. If you don't get it sorted out, I can get my settings listed out here in a few days. (I'm away on business right now)
I have the Sena 20s EVO and do not have volume problems. If you don't get it sorted out, I can get my settings listed out here in a few days. (I'm away on business right now)
Quote from brandyman on 20.06.2024, 10:59Hi
problem 1 now resolved. As per article you referred me to it was set as Play as Voice. Set it to Play as Audio and Scenic instructions now ok.
Hi
problem 1 now resolved. As per article you referred me to it was set as Play as Voice. Set it to Play as Audio and Scenic instructions now ok.



