Navigation - complete different route

Quote from Guido on 29.05.2023, 05:49

That’s really weird indeed.

Could you make sure you are running

(1) the same Scenic version on both devices. You can see version number at bottom of Settings. Latest is 3.19. If not up to date, update through the App Store: https://apps.apple.com/app/id1089668246.

(2) the latest map version in both devices? Tap profile picture in side menu > Premium & Offline Maps > Offline Maps, if there is an update available there will be a red button on top ‘Update Map’. If so, tap that button.

If that’s not it / or no update available, could you post some screenshots here that show some of the differences?

Quote from Wolfmusic on 29.05.2023, 06:15

Guido, thx for your fast reply.

on both devices (iPad and iPhone), version 3.19 is installed, all offline maps are updated.
I noticed, that the iPad shows the programmed route, also after starting the navigation or editing the route. (see next 2 screenshots)

Using the iPhone version shows a totally different behavior

Pls let me know, if you need some other information.
I appreciate your support. 👍

wolfgang

Quote from Guido on 29.05.2023, 06:27

Ok. I think there is something wrong with the maps on your iPhone. Could you try removing Scenic from your iPhone, redownload from the App Store, login again and download your offline maps again?

Sorry about that.

Quote from Wolfmusic on 29.05.2023, 07:42

Problem solved!

Reinstalled the app, logged in, downloaded the map for Germany.
Now it shows the original route, also after starting navigation 👍👍👍

Thx for your quick and helpful support

wolfgang