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Logging in with AppleID

When I first signed in and purchased Scenic I used (perhaps foolishly) "Login with Apple".

Now I find I can't use the web app from Windows, nor can I use Scenic itself from Android.

The web app gives me an option "Log in with Apple" but that pops up a box with "invalid_request - Invalid web redirect url."

I've tried from Brave browser and Chrome, and it doesn't seem to make any difference if I am already signed it to my Apple ID from the browser.

Is there any way to transfer my subscription to a simple "email/password" login rather than using AppleID?

I just tested Sign in with Apple from a Windows machine and it worked fine, so this may be specific to your session or account. Can you try in a fresh Chrome incognito window with no extensions, and send me a screenshot of the exact error including the URL bar? Also, what exactly happens on Android — do you see a specific error or is it something else? In parallel, yes, I can switch you to email/password login if you prefer, but I'd like to understand what's happening first so I can fix it for others."

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Well - what do you know. I tried in a fresh Chrome Incognito window and it logged in properly! So I'm not sure what was blocking it before - in fact I'm completely unable to reproduce the issue even in a non-incognito window, whether or not I've already logged into my Apple account.

And it's working from Android (BlueStacks) as well.

So it all seems to be fine now - sorry to waste your time but if the problem reoccurs I'll be sure to gather some diagnostics.

Just one question - how do I contact you with info - it doesn't look like I can post images here, though I guess I could save the images on Google Drive and send you a URL. Or can I PM you somehow?

That’s certainly weird. Perhaps there was a glitch on our server over the weekend as you were trying to login.

To add pictures, use the “add media” button here.

To contact me directly use the email me button at the bottom of scenic.app/help

Dodge has reacted to this post.
Dodge
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️