Quote from JonTrev on 29.09.2026, 06:26

I'm getting exactly the same error.

I have emailed Guido, and he replied and said it's to do with my phone refusing to access a different server for the curvy routes.  He gave me a bunch of things to try, suggesting it was a problem with a VPN or ad-blockers, but so far nothing has worked.

Quote from lbkpl on 29.09.2026, 06:34

well it used to work for me, I used it for traveling around Poland, Czechia, and Slovakia. Last weekend had some free time, got an update notification from the app, now it won't work.

Quote from Guido on 29.09.2026, 07:10

Its not affecting everyone, but it does seem to be only Android users.

for the Android version we switched to a new curvy routing server/domain recently (iOS already switched weeks ago).

could you try disabling any VPN/virus/security etc software? (Even if it worked with that a while ago). I have a feeling some or a specific one of these software packages is blocking the access to that new curvy routing IP/donain

Quote from lbkpl on 29.09.2026, 07:14

yes, running stock android on a samsung s25+, nothing added outside the sec from Samsung (which I assume I can't easily disable)

Quote from JonTrev on 29.09.2026, 08:22

I have norton 360 installed on my phone.  could that be what's blocking access?  There's no VPN running and no ad-blockers as far as I can tell, and nowhere to add a whitelist setting that I can find.

Quote from Guido on 29.09.2026, 08:25

It could. Could you try disabling it? See what happens? Did you try opening the link I sent you directly in browser? What did you get?

Quote from JonTrev on 29.09.2026, 08:34

Direct link works fine.  I can't find a way to temporarily switch off Norton without unintalling it, which I am loathe to do.

Quote from JonTrev on 29.09.2026, 08:40

I just managed to "force stop" on Norton, and it made no difference, so that's not where the problem lies.

 

Quote from Guido on 29.09.2026, 08:54

Ok. thank you for trying this.  I will investigate further and keep you posted.

Quote from JonTrev on 30.09.2026, 16:26

Hi Guido, you've clearly been tweaking, because now I am getting a new error message on curvy routes:

Quote from Guido on 30.09.2026, 16:40

Yes. We did some research. It’s related to the new curvy routing server/domain change i mentioned above. Unfortunately, it requires an app update to resolve this. It will be solved on the next update. Can’t you a timeline as Google Play Store sometimes approves a new version in a day, but sometimes it can take 2 weeks. Its pretty random.