Error during Route calculation
Quote from ryder_hook on 07.09.2026, 04:31Hi all,
I don’t understand what’s wrong here. I planned, calculated and saved a route at home. I also downloaded the offline map. Then, when I was near the start of the route, I tried to start navigation and got the error: ‘Error calculating route’. Apparently, there is no internet connection.
So far, the error message makes sense. It’s also true that I didn’t have a usable internet connection at the time. Nevertheless, I’m not willing to accept this, because offline maps and saving routes only make sense to me if I need to use navigation without an internet connection. What am I doing wrong here??
ciao
Thorsten
Hi all,
I don’t understand what’s wrong here. I planned, calculated and saved a route at home. I also downloaded the offline map. Then, when I was near the start of the route, I tried to start navigation and got the error: ‘Error calculating route’. Apparently, there is no internet connection.
So far, the error message makes sense. It’s also true that I didn’t have a usable internet connection at the time. Nevertheless, I’m not willing to accept this, because offline maps and saving routes only make sense to me if I need to use navigation without an internet connection. What am I doing wrong here??
ciao
Thorsten
Quote from johansw on 07.09.2026, 07:49That’s correct- you don’t need a internet connection to navigate. But you need satellite access.
I am on a trip in Germany just now- lost satellite access a couple of times the last two days. Just went on and got connected.
That’s correct- you don’t need a internet connection to navigate. But you need satellite access.
I am on a trip in Germany just now- lost satellite access a couple of times the last two days. Just went on and got connected.
Quote from Guido on 07.09.2026, 08:22Are on Android or iOS?
can you check if there might be a map update available? Side menu > profile pic > offline maps.
if a map update is available there will be a big yellow bar at the top.
Are on Android or iOS?
can you check if there might be a map update available? Side menu > profile pic > offline maps.
if a map update is available there will be a big yellow bar at the top.


