Error during Route calculation
Quote from ryder_hook on 07.09.2026, 04:31Hi all,
I don’t understand what’s wrong here. I planned, calculated and saved a route at home. I also downloaded the offline map. Then, when I was near the start of the route, I tried to start navigation and got the error: ‘Error calculating route’. Apparently, there is no internet connection.
So far, the error message makes sense. It’s also true that I didn’t have a usable internet connection at the time. Nevertheless, I’m not willing to accept this, because offline maps and saving routes only make sense to me if I need to use navigation without an internet connection. What am I doing wrong here??
ciao
Thorsten
Hi all,
I don’t understand what’s wrong here. I planned, calculated and saved a route at home. I also downloaded the offline map. Then, when I was near the start of the route, I tried to start navigation and got the error: ‘Error calculating route’. Apparently, there is no internet connection.
So far, the error message makes sense. It’s also true that I didn’t have a usable internet connection at the time. Nevertheless, I’m not willing to accept this, because offline maps and saving routes only make sense to me if I need to use navigation without an internet connection. What am I doing wrong here??
ciao
Thorsten
Quote from johansw on 07.09.2026, 07:49That’s correct- you don’t need a internet connection to navigate. But you need satellite access.
I am on a trip in Germany just now- lost satellite access a couple of times the last two days. Just went on and got connected.
That’s correct- you don’t need a internet connection to navigate. But you need satellite access.
I am on a trip in Germany just now- lost satellite access a couple of times the last two days. Just went on and got connected.
Quote from Guido on 07.09.2026, 08:22Are on Android or iOS?
can you check if there might be a map update available? Side menu > profile pic > offline maps.
if a map update is available there will be a big yellow bar at the top.
Are on Android or iOS?
can you check if there might be a map update available? Side menu > profile pic > offline maps.
if a map update is available there will be a big yellow bar at the top.
Quote from ryder_hook on 07.09.2026, 08:57Yes, But propably not for this Region. I m not sure. Do you think this is the issue?
Yes, But propably not for this Region. I m not sure. Do you think this is the issue?
Quote from Guido on 07.09.2026, 09:09I'm not sure to be honest. There might be a bug.
Are you on Android or on iOS?The only real requirement is that all offline maps on your device should have the same version. It doesn't matter if they are all older versions, as long as it's the same version. So, when you update your maps, it's best to always update all.
I'm not sure to be honest. There might be a bug.
Are you on Android or on iOS?
The only real requirement is that all offline maps on your device should have the same version. It doesn't matter if they are all older versions, as long as it's the same version. So, when you update your maps, it's best to always update all.
Quote from ryder_hook on 07.09.2026, 10:03Sorry for missing this question. IOS
Sorry for missing this question. IOS
