Could not create share link error
Quote from Kev450 on 03.07.2026, 11:27[caption id="attachment_10697" align="alignnone" width="800"]
Screenshot[/caption]
Trying to share a ride and getting an error, any server or app issues?
[caption id="attachment_10697" align="alignnone" width="800"] Screenshot[/caption]
Trying to share a ride and getting an error, any server or app issues?
Quote from Kev450 on 03.07.2026, 18:52[video width="1180" height="2556" mp4="https://scenic.app/wp-content/uploads/ScreenRecording_07-03-2026-20-54-57_1.mp4"][/video]
Problem persists, am I the only one? @guidomm
[video width="1180" height="2556" mp4="https://scenic.app/wp-content/uploads/ScreenRecording_07-03-2026-20-54-57_1.mp4"][/video]
Problem persists, am I the only one? @guidomm
Quote from Kev450 on 04.07.2026, 04:33Quote from Dae on 04.07.2026, 00:32I’ve just tested and can create a link with no problem
That’s weird, it still doesn’t work for me, tried multiple trip but same error.
Quote from Dae on 04.07.2026, 00:32I’ve just tested and can create a link with no problem
That’s weird, it still doesn’t work for me, tried multiple trip but same error.
Quote from Kev450 on 05.07.2026, 10:45@guidomm the problem persist, despite using the iOS feature to offload the app which deletes the app but keeps it’s data and reinstalling it, the problem is still present.
If I delete the app completely do I lose my planned rides or subscription?
@guidomm the problem persist, despite using the iOS feature to offload the app which deletes the app but keeps it’s data and reinstalling it, the problem is still present.
If I delete the app completely do I lose my planned rides or subscription?
Quote from Guido on 05.07.2026, 11:24Hi Kev,
If it’s just one route it might be that the route data is corrupt. However if it’s more routes, then probably Scenic can’t connect to the server.
Check if you have a VPN or security software running.
A VPN, a security app like AVAST, NORTON, McAfee, etc, Or maybe some kind of configuration profile is active.Where to checkSettings → General → VPN & Device Management (on older iOS: Settings → General → Profiles). That screen lists every installed VPN, DNS, content-filter, MDM, and configuration profile. Anything there that you don't recognize — especially a VPN, DNS, or "management" profile — is a prime suspect.Also look at:Settings → VPN (top level) — is a VPN toggled on?Settings → Wi‑Fi → (your network) → Configure DNS — set to Automatic, or a custom filtering DNS?Best regards,Guido
Hi Kev,
If it’s just one route it might be that the route data is corrupt. However if it’s more routes, then probably Scenic can’t connect to the server.
Check if you have a VPN or security software running.
Quote from Kev450 on 05.07.2026, 11:27Quote from Guido on 05.07.2026, 11:24Hi Kev,
If it’s just one route it might be that the route data is corrupt. However if it’s more routes, then probably Scenic can’t connect to the server.
Check if you have a VPN or security software running.
A VPN, a security app like AVAST, NORTON, McAfee, etc, Or maybe some kind of configuration profile is active.Where to checkSettings → General → VPN & Device Management (on older iOS: Settings → General → Profiles). That screen lists every installed VPN, DNS, content-filter, MDM, and configuration profile. Anything there that you don't recognize — especially a VPN, DNS, or "management" profile — is a prime suspect.Also look at:Settings → VPN (top level) — is a VPN toggled on?Settings → Wi‑Fi → (your network) → Configure DNS — set to Automatic, or a custom filtering DNS?Best regards,Guido@guidomm using ios app, no vpn no security software, the error is with all routes, i even created a new route to test and see if it could have been within an app update but the error stays no matter what.. i have checked all your suggestions but problem persist
Quote from Guido on 05.07.2026, 11:24Hi Kev,
If it’s just one route it might be that the route data is corrupt. However if it’s more routes, then probably Scenic can’t connect to the server.
Check if you have a VPN or security software running.
A VPN, a security app like AVAST, NORTON, McAfee, etc, Or maybe some kind of configuration profile is active.Where to checkSettings → General → VPN & Device Management (on older iOS: Settings → General → Profiles). That screen lists every installed VPN, DNS, content-filter, MDM, and configuration profile. Anything there that you don't recognize — especially a VPN, DNS, or "management" profile — is a prime suspect.Also look at:Settings → VPN (top level) — is a VPN toggled on?Settings → Wi‑Fi → (your network) → Configure DNS — set to Automatic, or a custom filtering DNS?Best regards,Guido
@guidomm using ios app, no vpn no security software, the error is with all routes, i even created a new route to test and see if it could have been within an app update but the error stays no matter what.. i have checked all your suggestions but problem persist
Quote from Guido on 05.07.2026, 11:35Can you try disconnecting from WiFi (use cellular data)?
Can you try disconnecting from WiFi (use cellular data)?
Quote from Kev450 on 05.07.2026, 11:39Quote from Guido on 05.07.2026, 11:35Can you try disconnecting from WiFi (use cellular data)?
@guidomm it’s the only thing I didn’t think of… Bingo! I have 2 networks here, tested on cellular and second network and all is good, now I know one of the routers is somehow blocking it despite not having issues before on that particular network, i’ll look into that. Great find! Thanks!
Quote from Guido on 05.07.2026, 11:35Can you try disconnecting from WiFi (use cellular data)?
@guidomm it’s the only thing I didn’t think of… Bingo! I have 2 networks here, tested on cellular and second network and all is good, now I know one of the routers is somehow blocking it despite not having issues before on that particular network, i’ll look into that. Great find! Thanks!
