Where is the pink line?
Quote from GHJ on 12.02.2022, 05:03Hi Guid0,
I experience strange behavior when starting a ride. When I key in a destination on the home screen and have a trip calculated, a route appears. Then when I start the navigation I see the directions in the top left and I hear the voice. So far so good. However, the pink route line on the map does not appear. I have to start blind. This only comes when I'm on the road for a few minutes. Frankly speeking, this doesn't feel comfortable.
I am using version 3.06.
Hi Guid0,
I experience strange behavior when starting a ride. When I key in a destination on the home screen and have a trip calculated, a route appears. Then when I start the navigation I see the directions in the top left and I hear the voice. So far so good. However, the pink route line on the map does not appear. I have to start blind. This only comes when I'm on the road for a few minutes. Frankly speeking, this doesn't feel comfortable.
I am using version 3.06.

Quote from Guido on 12.02.2022, 08:24Strange. Definitely something wrong. This should not happen. A few follow up questions if you don’t mind:
Does this happen all the time for you, or was it just this once?
Did the route line reappear at a certain ‘event’? Like when you deviated from the route or when you passed a turn instruction?
sorry about this. I’ll get to the bottom of it!
Strange. Definitely something wrong. This should not happen. A few follow up questions if you don’t mind:
Does this happen all the time for you, or was it just this once?
Did the route line reappear at a certain ‘event’? Like when you deviated from the route or when you passed a turn instruction?
sorry about this. I’ll get to the bottom of it!
Quote from GHJ on 12.02.2022, 09:23It first occurred to me last week when I was setting up the way back home after a stop. I did this using: pause, go home, resume. I noticed that the route line was gone for some time.
Yesterday I drove away with an entered destination. The route line stayed away until +/- the first turn.
I tried without motor today:
Setting a destination gives the same behavior (you’ve seen the screen copies),
No difference with or without POI (cameras) on,
No difference whether I choose a route or a destination,
Tried again at home (with GPS) without moving. After a few minutes, the line appears.I get the feeling that I need to uninstall and reinstall the app.
It first occurred to me last week when I was setting up the way back home after a stop. I did this using: pause, go home, resume. I noticed that the route line was gone for some time.
Yesterday I drove away with an entered destination. The route line stayed away until +/- the first turn.
I tried without motor today:
Setting a destination gives the same behavior (you’ve seen the screen copies),
No difference with or without POI (cameras) on,
No difference whether I choose a route or a destination,
Tried again at home (with GPS) without moving. After a few minutes, the line appears.
I get the feeling that I need to uninstall and reinstall the app.
Quote from Guido on 12.02.2022, 09:29Ok. Very weird. I have a few trips this weekend. Will try and reproduce in all kinds of Scenarios.
You could try a reinstall. Theoretically that shouldn’t make a difference but you never know with these kind of strange behaviors. Let me know how it goes?
I’ll keep you posted here as well.
Ok. Very weird. I have a few trips this weekend. Will try and reproduce in all kinds of Scenarios.
You could try a reinstall. Theoretically that shouldn’t make a difference but you never know with these kind of strange behaviors. Let me know how it goes?
I’ll keep you posted here as well.
Quote from GHJ on 13.02.2022, 01:53Hi Guido,
I just reinstalled the app and it seems to work fine now. I started a route and tried several modifications by pausing and resuming. The pink line comes back directly. I can’t reproduce the error anymore.
I let you know if it happens again.
Regards, Geert-Henk
Hi Guido,
I just reinstalled the app and it seems to work fine now. I started a route and tried several modifications by pausing and resuming. The pink line comes back directly. I can’t reproduce the error anymore.
I let you know if it happens again.
Regards, Geert-Henk



