v4.20 no Audio on TurnByTurn Navigation
Quote from windingroad38 on 14.06.2025, 13:53Hi Guido. I recently updated from 4.18 to 4.20. today I started with a 6-day tour. When starting navigation there is no Audio at all for navigation instructions.
When I tap the screen where it shows the nav symbol (like an arrow for the next turn in xx meters) Scenic „plays“ the suitable audio.
It feels like there is no trigger any more for the audio. It’s the same using device speakers or when connected with a com set via Bluetooth, so it’s not a connection issue. It’s a trigger issue.
Volume is full up, I have selected voices and I have selected „sound & speech“I did also a full restart of my mobile (iOS 18.5 on 15 pro)
Do I miss something? Could this be a bug? I had no issue with navigation audio on all earlier versions up to and including 4.18.
Really bad because I am on tour now with a silent navigation…
Any ideas?
Hi Guido. I recently updated from 4.18 to 4.20. today I started with a 6-day tour. When starting navigation there is no Audio at all for navigation instructions.
When I tap the screen where it shows the nav symbol (like an arrow for the next turn in xx meters) Scenic „plays“ the suitable audio.
It feels like there is no trigger any more for the audio. It’s the same using device speakers or when connected with a com set via Bluetooth, so it’s not a connection issue. It’s a trigger issue.
Volume is full up, I have selected voices and I have selected „sound & speech“
I did also a full restart of my mobile (iOS 18.5 on 15 pro)
Do I miss something? Could this be a bug? I had no issue with navigation audio on all earlier versions up to and including 4.18.
Really bad because I am on tour now with a silent navigation…
Any ideas?
Quote from Dae on 14.06.2025, 14:22My wife and I did 295 miles today, both running 4.20(1) connected to Cardo intercoms. Neither of us had a voice issue.
My wife and I did 295 miles today, both running 4.20(1) connected to Cardo intercoms. Neither of us had a voice issue.
Quote from Guido on 14.06.2025, 14:37Didn’t change anything in the audio engine. Check here for trouble shooting steps: https://scenic.app/help/sound-voice-problems/
Didn’t change anything in the audio engine. Check here for trouble shooting steps: https://scenic.app/help/sound-voice-problems/
Quote from windingroad38 on 14.06.2025, 15:31Thx for your kind replies, I will go through the troubleshooting section step by step tomorrow before we start. I hope the VoicePrompt Setting may do the trick.
Thx for your kind replies, I will go through the troubleshooting section step by step tomorrow before we start. I hope the VoicePrompt Setting may do the trick.
Quote from windingroad38 on 15.06.2025, 00:22Indeed, the Voice Prompt Setting did the trick. For some reasons it was „set“. After unchecking it I got the voice back…
Thx for the help and thank you Guido for the helpfull FAQs…
Indeed, the Voice Prompt Setting did the trick. For some reasons it was „set“. After unchecking it I got the voice back…
Thx for the help and thank you Guido for the helpfull FAQs…



