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Update nearly unusable on iOS and iPadOS

Guido,

Sorry to be the bearer of bad news, but the update is massively slow for me on iOS (iPhone 14 Pro Max running iOS 17.3) as well as iPadOS (iPad Pro second generation running iPadOS 17.3). Both devices exhibit a 5-7 second delay transitioning from one screen to another.

Weird. None of the 100+ beta testers reported this. Could you try uninstalling and reinstalling through the App Store and logging in again? First try on one device first.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

I also experienced a noticeable slowness when transitioning between screens - the most obvious was Home -> Power Planner -> Cancel. About a 2-3 second lag. The map view has no additional layers enabled.

If it helps, I tested this on two devices running 17.2.1 (11 pro max, iPad Pro). One was signed in with some offline maps installed before the upgrade. One was not logged in. Only the device with offline maps / user auth state showed the lag after upgrading. I am also a yearly subscriber, if that detail matters.

FWIW, a clean install from the App Store fixed the slowness though. I have 3 more test devices available if you need to confirm any theories (I’m a dev).

Thanks @itchysnooks & @oldgeezer. I’m going to look into this first thing tomorrow. Offline maps being installed before the update is first thing I’ll investigate. Will keep you posted here.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

I did have offline maps on both devices before installing the update. A clean install fixed the problem for me on my iPad. I tested both before and after reinstalling my usual complement of offline maps, and everything is working as well as it did before the update.

On first upgrade I too experienced significant delays between screens and some button presses. Must admit I was not impressed. However found this thread and deleted app and did a clean install and all good now. Phew. Just for info I'm using iPhone 12 ios 17.2.1

Same here, after a clean install (delete old scenic version) the lags are gone.

A question to all of you. Did you get this tracking question when first starting the app?

What choice did you make in this screen? If you chose “allow”, where did it take you? To the iOS Settings app, or did it show you this standard alert:

This might seem unrelated, but I’m asking, because one of my guesses is that when it takes you to the iOS Settings app, Scenic is pushed to the background, and the deletion of the old offline maps, might be interrupted, leaving half deleted maps or possibly even corrupted files.

This would also explain why the beta testers did not report this because I added above screen long after they ran the update for the first time.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Yes I got first screen and clicked on 'Allow' then got second screen and clicked on 'Ask App Not to Track'

App is looking good.

Sorry, but... what update?  Are you guys all beta-testing the new version?

It’s a phased roll-out. Not everyone gets the update at the same time. Only a small percentage have it. And I paused the roll-out after this message. I need to look into this first before I resume it.

iSilentP has reacted to this post.
iSilentP
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

👍

@Guido I clicked “Disable” on that screen (on the device with offline maps). However, I did background the app on the “what’s new” page for a different reason (I was taking a screenshot of the pricing changes). The only other things I’d note are:

- my maps were out of date. I immediately started customizing the map layers and custom style when the main UI was shown.

- I did have a custom map style already setup. I also have routes saved, completed and some POIs.

- I have two custom shortcuts, a non-default nav voice, and media playback set to control “All Media Apps”.

I’m not sure how it’s done now, but personally I’d “try” to perform the cleanup as part of an upgrade step which blocks the main UI until it’s done? And unblocks it on error/success. And if it’s supported use a different versioned cache path for the new Here SDK version (if no data is being carried over). That way, even if the delete operation fails, at least you’re working from a separate cache folder.

Thanks for your help guys. I actually found the issue. I was not cleaning the old cache at all. I thought I was (and I'm pretty sure I was in an older version of the beta), but it somehow "disappeared" (probably due to a version control issue I had a while back). I never discovered it during beta because, by that time, all beta users had already migrated. In any case, I added it back, and all should be good again. I'm uploading a new version for Apple approval today.

Thanks again everyone.

On to the next issue 🙂

Bradiac, CuttingIron and 3 other users have reacted to this post.
BradiacCuttingIronOld Man Emukm750itchysnooks
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Nice ! I like the Dirt roads colour.

I have installed on iPad and iPhone ios 17.2 and downloaded new maps. Pity I bought some credits last week !!

It seems to me that the change Map Style might not be working as planned.

If I change to Hybrid Day and then want to change back to Day I have to "Select Temporarily" even though the default for Day is selected.

Not a big issue.

Good work Guido.

I did 2 ALLOWS, took it for a ride today, worked fine.  I do like the dirt road indication.   Can you ever see a “dirt” option on the curvy menu.  I was a little concerned that my rides didn’t populate, but checked back a while later and all good.   Thanks for the continued support on the app. Best of the bunch.

Can you ever see a “dirt” option on the curvy menu.

If it were up to me, it would already be there. But I'm dependent on the routing algorytms of HERE maps (and for Curvy, Kurviger). They do not have the option to "prefer" dirt roads yet. So, once they add this and make it available for 3rd party developers, I'll be the first to add it to Scenic.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

I installed the 3.51 update with my offline maps in place, and there was no repeat of the sluggishness exhibited by 3.5.

Scratch one bug! 👍

Did you install it over 3.19, or over 3.50 ?

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Over 3.5.

OK. Thanks. Curious if lag is also gone for people installing over 3.19.
Only those who did not update to 3.50 can test this, as you can't get 3.19 anymore through the App Store.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

Hi Guido, I installed 3.51 over 3.19 on an iPad. Everything seems to be fine.

Guido has reacted to this post.
Guido
Quote from Guido on 31.01.2024, 20:18

OK. Thanks. Curious if lag is also gone for people installing over 3.19.
Only those who did not update to 3.50 can test this, as you can't get 3.19 anymore through the App Store.

Guido - I installed 3.51 over 3.19 on another iPhone with lots of offline maps - no lag. As an aside, I didn't get the screen with the Disable/Allow buttons this time.

I installed 3.51 over 3.19 on another iPhone with lots of offline maps - no lag. As an aside, I didn't get the screen with the Disable/Allow buttons this time.

That's good to hear. Thanks.
You only get the Disable/Allow buttons once, so that's also good 🙂.

itchysnooks has reacted to this post.
itchysnooks
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

What an amazing difference. I upgraded earlier this week from 3.19 to 3.5 on iPhone, iPad and macbook. I experienced delays as described on the forum. Today you already have the solution in 3.51, with transparent clarification about cashing.

I just installed it and … the look and feel with the trust in my navigation partner is back. And yes, on the couch there is no speed limit. I can’t wait to try it on the road.
Chapeau Guido, thanks for all the good work.

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GuidoBradiac