Unexpected Lock Screen
Quote from Frank on 26.05.2024, 06:07Scenic navigated me along the prerecorded route perfectly on a 2 hour trip, while after an hour and having a 20 minutes break or so, the phone casually went from battery saver to black screen several times, i.e. iPhone lock screen. Since I navigate in landscape mode, only way to getting back to Scenic again was pausing the ride, open helmet and use Face ID (iPhone 15 Pro) to come back to Scenic operating in the background. Again, Scenic was operating in the background delivering voice commands, but screen was black.
Any thoughts on this?
Scenic navigated me along the prerecorded route perfectly on a 2 hour trip, while after an hour and having a 20 minutes break or so, the phone casually went from battery saver to black screen several times, i.e. iPhone lock screen. Since I navigate in landscape mode, only way to getting back to Scenic again was pausing the ride, open helmet and use Face ID (iPhone 15 Pro) to come back to Scenic operating in the background. Again, Scenic was operating in the background delivering voice commands, but screen was black.
Any thoughts on this?
Quote from Dae on 27.05.2024, 10:44I’ve been out all day today with Scenic 3.61(1) and have also experienced unexpected locking of the phone.
The phone was connected to CarPlay the whole time, and kept locking itself even though the phone had the “connected to CarPlay” screen showing. The WunderLINQ was connected the whole time and an active route was in progress. It happened before and after lunch, even though the phone was restarted at lunch time to see if it fixed it, but it didn’t.
I’ve been out all day today with Scenic 3.61(1) and have also experienced unexpected locking of the phone.
The phone was connected to CarPlay the whole time, and kept locking itself even though the phone had the “connected to CarPlay” screen showing. The WunderLINQ was connected the whole time and an active route was in progress. It happened before and after lunch, even though the phone was restarted at lunch time to see if it fixed it, but it didn’t.
Quote from Guido on 27.05.2024, 13:12Hi @Dae... thanks for the additional info. I'm having a look as we speak.
Hi @Dae... thanks for the additional info. I'm having a look as we speak.
Quote from BikerMike on 27.05.2024, 16:55Hi Guido
I am not sure if this is an iPhone problem. When navigating on Google maps using CarPlay in the car my iPhone shows the list of instructions on its screen all the time whereas my wife’s iPhone initially shows the list then after quite a few minutes the screen locks. The car navigation screen is always fine. I have spent quite some time looking through settings and comparing settings and cannot see why her iPhone locks the Home Screen after a while.
Hi Guido
I am not sure if this is an iPhone problem. When navigating on Google maps using CarPlay in the car my iPhone shows the list of instructions on its screen all the time whereas my wife’s iPhone initially shows the list then after quite a few minutes the screen locks. The car navigation screen is always fine. I have spent quite some time looking through settings and comparing settings and cannot see why her iPhone locks the Home Screen after a while.
Quote from Guido on 27.05.2024, 17:59Hi @bikermike,
That's indeed very strange behaviour. Difficult to say if the iPhone locking is a Google app setting or something that iOS or CarPlay enforces. For now, at least for Scenic, I believe this is a bug where, after bringing Scenic to the background shortly, or quickly checking another app while navigating, the auto-lock prevention is not enabled anymore. I've made some changes for the next update to fix this.
Best regards,
Guido
Hi @bikermike,
That's indeed very strange behaviour. Difficult to say if the iPhone locking is a Google app setting or something that iOS or CarPlay enforces. For now, at least for Scenic, I believe this is a bug where, after bringing Scenic to the background shortly, or quickly checking another app while navigating, the auto-lock prevention is not enabled anymore. I've made some changes for the next update to fix this.
Best regards,
Guido
Quote from Melbara on 07.06.2024, 13:16Hi Guido,
I had this situation on my trip to France the other week. The first couple of hours all is good and then while riding I got the Lock Screen.
I did a workaround and just turned off the „ Automatische Sperre“ sorry I have a German version iPhone 12. This is where you can say how long it takes till the iPhone goes into the lock screen.
It’s not good because then my iPhone is always on if I forget to close it myself when not navigating, and I do forget 😏 and have not battery power after a short time 😩
hope you can look into this.
Gruess Mel
Hi Guido,
I had this situation on my trip to France the other week. The first couple of hours all is good and then while riding I got the Lock Screen.
I did a workaround and just turned off the „ Automatische Sperre“ sorry I have a German version iPhone 12. This is where you can say how long it takes till the iPhone goes into the lock screen.
It’s not good because then my iPhone is always on if I forget to close it myself when not navigating, and I do forget 😏 and have not battery power after a short time 😩
hope you can look into this.
Gruess Mel
Quote from Guido on 07.06.2024, 13:20Version 3.63 should resolve this: https://apps.apple.com/app/id1089668246
It was roled out last week, so it's possible you didn't have that version at that time. You can see version number at bottom of settings.
Version 3.63 should resolve this: https://apps.apple.com/app/id1089668246
It was roled out last week, so it's possible you didn't have that version at that time. You can see version number at bottom of settings.
Quote from Mex on 07.06.2024, 13:28Hi folks.
Had this too on thursday last week. After the update on saturday it didnt happen again. Stopped, took a picture, reconnected to powercabke, went on and after 2-3 minutes, black screen. Think its solved now. Will see on sunday.
BTW. Version number is now shown on startscreen at the bottom.
Ride safe, Mex
Hi folks.
Had this too on thursday last week. After the update on saturday it didnt happen again. Stopped, took a picture, reconnected to powercabke, went on and after 2-3 minutes, black screen. Think its solved now. Will see on sunday.
BTW. Version number is now shown on startscreen at the bottom.
Ride safe, Mex
Quote from Melbara on 08.06.2024, 02:34Hi Guido,
I just love it how fast you answer 👍 Thanks for all your hard work👌
I guess I didn’t have the newest version, I do now and am sure all is going to work again.
Thanks again
Gruess Mel
Hi Guido,
I just love it how fast you answer 👍 Thanks for all your hard work👌
I guess I didn’t have the newest version, I do now and am sure all is going to work again.
Thanks again
Gruess Mel
Quote from Frank on 09.06.2024, 12:44Hi all and Guido,
Many thanks for your contributions and especially Guido for the superfast implementation. Due to bad weather conditions here in Munich, Germany, I am eagerly waiting to be on the road again and looking forward to enjoy the scenic app update.
My best
Frank
Hi all and Guido,
Many thanks for your contributions and especially Guido for the superfast implementation. Due to bad weather conditions here in Munich, Germany, I am eagerly waiting to be on the road again and looking forward to enjoy the scenic app update.
My best
Frank
