Problems with HERE maps

#1 · 09.12.2021, 10:54

I have massive problems with HERE navigation on small roads, even in the city.

For example check youself.

Hoftalstraße 24, Oberstenfeld, Deutschland

In Magic Earth the navigation ist correct.

The route stops in Scenic (HERE) on the main road.

A new style for the maps for better readability does not help, because the map material is probably responsible for the error.
Even small, legal roads are denied in the navigation or planning.

Please OpenStreetMap or at least Apple maps.

Map in Magic Earth to "Warthof"

No way in HERE

#2 · 09.12.2021, 11:03

Hi Guido,

Im really sorry about that. The first thing to try is turn off the ‘unpaved’ avoidance and also try the ‘short’ routing mode. If that doesn’t work or if you already tried that, then I’m afraid it’s errors in the map data

Unfortunately these are out of my control. The only way to fix this is to report the errors in the map data to HERE. There are two ways to do that. Here’s how: https://scenic.app/help/roads-not-on-the-map-errors-in-the-map-data/

HERE releases map updates around every two months, so fixes usually take between 2 to 4 months to be processed

Changing Scenic to another map and routing provider is not an option. That would mean changing the entire app because the map and routing provider framework is the spine of the app. Sorry.

I know this is probably not the answer you were looking for, but I hope it explains.

Best regards,

Guido

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️