Premium

#1 · 11.10.2022, 09:42

Hi

I am in France, I paid for premium, I bought maps several times for our iPads and phones

now I got this today?!

#2 · 11.10.2022, 10:10

Probably the auto-renewal did not register automatically. Happens sometimes. Could you try restoring the premium subscription:
- Tap profile picture in side menu
- Open 'Premium & Offline Maps' section
- Tap 'Premium' row
- Tap 'Restore subscription'

If that does not help, please let me know.

Best regards,
Guido

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

#3 · 11.10.2022, 10:20

Hi

It did not help, I’m driving in morning to Germany and back to Sweden, I have limited WiFi 😳

#4 · 11.10.2022, 10:24

Are you sure it did not help? Because I see in the database that the premium date just changed form 10 oct 2022, to 10 oct 2023. Perhaps close Scenic and reopen.
If still no, I can manually extend it.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

#5 · 11.10.2022, 10:33

Hi

I did the restor on my tablet, it still don’t work, but the IPhone do!

I use the tablet in the motor home and iPhone in the smart car and MC

#6 · 11.10.2022, 10:39

Hi

I think it working now

Guido has reacted to this post.

#7 · 11.10.2022, 10:53

OK. Let me know if you run into any more problems.
Best regards and have a safe drive / ride tomorrow.

Guido

Erling has reacted to this post.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

#8 · 11.10.2022, 11:05

Thanks 🙏 👍🇸🇪