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Max speed error

#1 · 28.05.2022, 09:45

On my last ride, Scenic recorded a max speed that does not reflect actual max speed. Moreover, the speed graph clearly shows the correct max speed and does not show a spike where the incorrect max speed purportedly exists.

I can’t edit this out, either, so I have bad data in my ride dashboard.

any advice?

thanks -

Michael M

#2 · 28.05.2022, 09:56

I suspect it was caused by a jumping coordinate due to inaccuracies in gps signal. Usually these are filtered out, but i guess one sneaker through.

Could you send me a direct email with:

- your scenic nickname

- the name of the ride where this happened

- the incorrect max speed and correct max speed (screenshots of speed profile and ride stars will do)

You can email me through the ‘email me’ button at bottom of help screen

Best regards,

Guido

ATX_RE_rider has reacted to this post.

If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️

#3 · 28.05.2022, 11:03

Thanks! Direct email sent.