Folders suddenly duplicate.
Quote from johansw on 30.05.2021, 12:14I have Scenic installed on 4 devices: 2 x iPhoneX and 2 x ipad... That might just be too much? I try not to have more than 2 open at one time planning some extensive routes.
What are the limits here? And what is not so smart?
Maybe delete and re-install the app on the device (iPAd mini) where the folders are duplicated? Because I tried to delete one of two duplicates (a not important one), but both folders disappeared (which I expected).
Johan
I have Scenic installed on 4 devices: 2 x iPhoneX and 2 x ipad... That might just be too much? I try not to have more than 2 open at one time planning some extensive routes.
What are the limits here? And what is not so smart?
Maybe delete and re-install the app on the device (iPAd mini) where the folders are duplicated? Because I tried to delete one of two duplicates (a not important one), but both folders disappeared (which I expected).
Johan
Quote from Guido on 30.05.2021, 14:22I had the same thing happening to another user. Indeed multiple devices has something to do with it but haven’t been able to find root cause yet. Best thing to try is to logout and login of Scenic on the device(a) where duplicates are. That should mostly solve it. If you deleted already a duplicate it is possible that the folder won’t show at all after the login. In that case please let me know your scenic nickname and the exact name of the missing folder and I will be able to restore it.
Apologies for the inconvenience and best regards,
Guido
I had the same thing happening to another user. Indeed multiple devices has something to do with it but haven’t been able to find root cause yet. Best thing to try is to logout and login of Scenic on the device(a) where duplicates are. That should mostly solve it. If you deleted already a duplicate it is possible that the folder won’t show at all after the login. In that case please let me know your scenic nickname and the exact name of the missing folder and I will be able to restore it.
Apologies for the inconvenience and best regards,
Guido
Quote from johansw on 30.05.2021, 14:41Hello Guido and thanks! No appologies are needed - this is indeed complicated stuff and I am amazed it is working so well!!
There were three different folders that were duplicated, on the iPad mini only. I did delete one of the twin folders and both dissapeared. When I deleted and restored the app, the two folders I did not touch were back to normal. Not a very big deal, but if you have the time to restore I definitely would appreciate it. My nickname is jsw44 and the folder was named "J V C". I had just changed the name from "Jeløy Vespa Club", so both or maybe one of them only could be there.
Kind regards Johan
Hello Guido and thanks! No appologies are needed - this is indeed complicated stuff and I am amazed it is working so well!!
There were three different folders that were duplicated, on the iPad mini only. I did delete one of the twin folders and both dissapeared. When I deleted and restored the app, the two folders I did not touch were back to normal. Not a very big deal, but if you have the time to restore I definitely would appreciate it. My nickname is jsw44 and the folder was named "J V C". I had just changed the name from "Jeløy Vespa Club", so both or maybe one of them only could be there.
Kind regards Johan
Quote from Guido on 31.05.2021, 07:22Hi Johan,
I've made some corrections in the database. The J V C folder should show again now. If it doesn't please try a logout / login on the device in questions. Don't delete any duplicates if they still should be there. In that case, please contact me again.
Cheers,
Guido
Hi Johan,
I've made some corrections in the database. The J V C folder should show again now. If it doesn't please try a logout / login on the device in questions. Don't delete any duplicates if they still should be there. In that case, please contact me again.
Cheers,
Guido
