Please or Register to create posts and topics.

Devices are not synchronising

Piscium@piscium
7 Posts
Member
#1 · 26.02.2026, 09:42

My iPhone and my two iPads are no longer synchronising. I am also unable to log in with a new device. Is this a known issue?

Since I didn't create any routes over the winter, I only noticed it now. So I can't say exactly when it started.

Best regards Stephan

Click for thumbs down.0Click for thumbs up.0
Guido@guidomm
4,883 Posts
Admin
#2 · 26.02.2026, 09:58

I don't believe it's a structural problem, but it can happen sometimes. What's your Scenic nickname?

Did you try a pull to refresh in your route list on the device where you are missing routes?

Click for thumbs down.0Click for thumbs up.0
Last edited on 26.02.2026, 10:01 by Guido
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️
Piscium@piscium
7 Posts
Topic AuthorMember
#3 · 26.02.2026, 10:15

Yes, I tried to update by dragging. I also restarted all devices.

After that, I logged out of one device and wanted to log back in. However, the login process aborts after about a minute with an error.

My nickname Piscium

Click for thumbs down.0Click for thumbs up.0
Guido@guidomm
4,883 Posts
Admin
#4 · 26.02.2026, 10:25

I sent you an email

 

Click for thumbs down.0Click for thumbs up.0
If you're enjoying Scenic and are happy with the support, please leave a nice rating in the App Store. It would mean a lot to me ❤️