Crashing when go to start my route on Apple iPhone 13 iOS 18.5
Quote from Muddypaws on 22.06.2025, 06:31It crashes when I start to put in my next stops, so I made the route on my iPad where it worked just fine but then when I open the route back up in my iPhone, it crashes when I go to start the route. I closed the app and reopened it and it still crashes.
It crashes when I start to put in my next stops, so I made the route on my iPad where it worked just fine but then when I open the route back up in my iPhone, it crashes when I go to start the route. I closed the app and reopened it and it still crashes.
Quote from Guido on 22.06.2025, 07:54That is really strange. And this only happens with this specific route? If so, would you mind sharing that route with me (from your ipad): Select route from route list > 3-dots button top right > share link.
With that I will hopefully be able to reproduce this and find the cause.
That is really strange. And this only happens with this specific route? If so, would you mind sharing that route with me (from your ipad): Select route from route list > 3-dots button top right > share link.
With that I will hopefully be able to reproduce this and find the cause.
Quote from Muddypaws on 22.06.2025, 15:06no, it’s doing it with everything. When I’m on my phone, I can select the starting point but when I go to select the second via it crashes so then I went on my iPad and I was able to do the rout just fine and then I saved it. But when I opened that route back up on my iPhone every time I opened that route and hit start it crashed. Right now, the app on my phone is unusable
no, it’s doing it with everything. When I’m on my phone, I can select the starting point but when I go to select the second via it crashes so then I went on my iPad and I was able to do the rout just fine and then I saved it. But when I opened that route back up on my iPhone every time I opened that route and hit start it crashed. Right now, the app on my phone is unusable
Quote from Guido on 22.06.2025, 18:06would you mind sharing that route with me (from your ipad): Select route from route list > 3-dots button top right > share link.
would you mind sharing that route with me (from your ipad): Select route from route list > 3-dots button top right > share link.
Quote from Muddypaws on 23.06.2025, 07:22https://scenicapp.space/route/XdRwugyG
this is a test route that I did, I made this on my iPad, saved it. Opened it on my iPhone, and no matter what button I push, whether I wanted to start the route, edit the route, anything crashed the app..
https://scenicapp.space/route/XdRwugyG
this is a test route that I did, I made this on my iPad, saved it. Opened it on my iPhone, and no matter what button I push, whether I wanted to start the route, edit the route, anything crashed the app..
Quote from Muddypaws on 23.06.2025, 10:14I uninstall the app and reinstalled it and it seems to be working fine as far as creating maps, I’ll test out running a ride soon
I uninstall the app and reinstalled it and it seems to be working fine as far as creating maps, I’ll test out running a ride soon
Quote from Guido on 23.06.2025, 13:04Yes... I checked that route... and evertying looks fine for it. Uninstalling and reinstalling the app was going to be my next troubleshooting step. I suspect that something went wrong with syncing. In other words, not the entire route was synced to your iPhone.
Please let me know if this happens again. Next time probably a logout and login on the crashing device will work as well. Then at least you won't have to set all your settings again the way you like it.
Yes... I checked that route... and evertying looks fine for it. Uninstalling and reinstalling the app was going to be my next troubleshooting step. I suspect that something went wrong with syncing. In other words, not the entire route was synced to your iPhone.
Please let me know if this happens again. Next time probably a logout and login on the crashing device will work as well. Then at least you won't have to set all your settings again the way you like it.
